大发

Program Details

• AUDIENCE

  This program is designed for:

  • Mid-level managers
  • Graduates of 大发's Supervising Employees Certificate program
• SCHEDULE, REGISTRATION & FEES

  Course	Dates	Registration
  Managers as Leaders	Contact professionaldevelopment@csusm.edu for future course dates and information.

  Course Details

  • Classes held on Tuesdays
  • Morning session classes held from 8:30 a.m. to 12:00 p.m.

  Fees

  • Entire program: $1,750
  • 10% team savings for three or more employees, email professionaldevelopment@csusm.edu for your team savings code.
  • 15% savings for 大发 students and alumni, email professionaldevelopment@csusm.edu for your savings code.

  Please note: All rates are subject to change without notice.

• COURSE TOPICS

  Part 1: Managing Yourself

  Leading with Impact

  • Understand the differences between managing and leading
  • Learn methods and tools to manage yourself, your team and your networks
  • Impact the workplace with effective leadership skills and behaviors
    
    

  Inspiring Leadership Through Emotional Intelligence

  • Know how to better work with emotions to lead yourself and others
  • Uncover self-limiting ways of thinking and being that get in your way
  • Lead with empathy and collaboration to promote strong relationships
  • Make informed and better decisions using emotions to achieve team results
    
    

  Building Strategic Relationships

  • Assess leadership strengths through a StrengthsFinder survey
  • Learn how to identify strategic relationships
  • Identify important current and future relationships
  • Leverage strengths to build relationships
    
    

  Part 2: Managing Teams

  Enhancing Team Effectiveness

  • Learn components of High Performing Teams (HPT)
  • Create a culture of trust, collaboration, psychological safety and inclusiveness
  • Identify interferences to team productivity
  • Learn how to minimize interferences and increase productivity

   

  Resolving Conflict and Increasing Collaboration

  • Learn five sources and root causes of conflict
  • Identify conflicts arising from work-from-home, return-to-work and hybrid models
  • Utilize the Situation-Behavior-Impact process to discuss conflict situations
    
    

  Building Team Resilience

  • Implement strategies to increase your resilience and manage ambiguity
  • Manage and promote the seven key areas of personal and team resilience
  • Reimagine everyday approaches to leading and managing your energy
  • Reduce excessive stress and burnout indicators and promote well-being 
    
    

  Part 3: Managing Strategically

  Strategic Thinking Skills

  • Become a strategic, tactical and operational thinker
  • Learn to overcome barriers and tools to practice strategic thinking
  • Work collaboratively and improve decision making
  • Learn The Golden Circle 鈥� the why, what, and how of strategic thinking
  • Discover how to build strategic relationships and partnerships
    
    

  Managing Change and Transitions

  • Identify current workplace changes and challenges in the 鈥淣ew Normal鈥�
  • Understand the difference between change and transition
  • Learn new tools and techniques to lead others through change
  • Use methods to overcome resistance to change
    
    

  Influencing Others

  • Identify your influence style
  • Learn your spheres of influence based on relationships and networks
  • Increase flexibility when influencing through tactics and behaviors
  • Manage stakeholders: managing up, peers, and team members
    
    

  The Road Ahead: Planning Your Success

  • Develop continuous learning and development of others
  • Focus on strengths while developing weaknesses
  • Create your own development plan
• FAQ

  What services do you offer to active military, veterans and dependents?

  Please visit our military and veteran services page to learn how we can help.

  Does this program offer any CEUs?

  Yes, the total program is valid for 2.8 CEUs.

  Can this program be customized for my organization?

  Yes, this program may be offered at your organization and can be customized to fit your specific needs. Visit the custom training page for more information.

  How can I be considered for an instructor position or send in a course proposal?

  Thank you for your interest in becoming an instructor!  Please contact Cathy Scavone (cscavone@csusm.edu) to receive an application and course proposal form.

Extended Learning