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Qualtrics Accessibility
Accessibility
In adherence with the and 大发's commitment to accessibility, Qualtrics has been modified to prevent survey builders from creating inaccessible surveys.鈥疶o ensure that every survey created at 大发 is accessible to individuals using screen readers and other assistive technology, 大发 only enables certain question types in Qualtrics.
Qualtrics has known accessibility issues for users who use assistive technology, such as a screen reader. Learn about the limitations of Qualtrics for assistive technology users.
Accessibile Question Types:
- Descriptive Text
- Multiple Choice
- Matrix - (except Bipolar and Maxdiff)
- Text Entry
- Side by Side
- Drill Down
- 罢颈尘颈苍驳鈥
- Meta Info
- File Upload*
* = While the File Upload question is an allowed question type, it may have accessibility issues for some mobility and vision impaired users. Survey creators may want to consider structuring their survey differently to avoid requiring a user to upload a file.
Inaccessible Question Types:
- Graphic
- Slider
- Rank Order
- Matrix - (Bipolar and Maxdiff)
- Constant Sum
- Pick, Group, and Rank
- Hot Spot
- Heat Map
- Graphic Slider
- GAP Analysis
- Net Promoter庐 Score
- Captcha Verification
Checking Survey Accessibility
Every time you create a new survey in Qualtrics, you should check to make sure it is fully accessible. The best way is to run the
Additional survey edits include:
- Change the default survey navigation buttons to something more readable than 鈥>>鈥: The default navigation button text is 鈥>>鈥 and 鈥<<鈥, which is read by screen readers as 鈥済reater than鈥 and 鈥渓ess than鈥. Click on Look & Feel then General then Next Button Text鈥/Back Button Text to change the text to 鈥淣ext鈥 and 鈥淏ack鈥.
- Change the default survey title: You can do this under Survey Options then Survey Experience then Survey Title. The default title for all surveys is 鈥淥nline Survey Software, Qualtrics Survey Solutions鈥, which is not descriptive. Screen readers typically read the survey title first, so having an accurately named survey is important to help screen reader users find your survey, especially if they have multiple tabs or multiple Qualtrics surveys open.
- Number the survey questions: This is typically enabled by default, but if the Accessibility checker returns a red X for this, you can enable this setting under Tools then Auto-Number Questions.
- Enable survey option to show export tags (i.e., 鈥淪how Question Numbers鈥): This helps assistive technology users keep track of the order of the questions. You can enable this under Survey Options then Survey Experience.
*Note: If you plan to use Survey Logic, you should add a disclaimer to the top of your survey that says: 鈥淒ue to the use of survey logic, question numbers may not follow sequentially as you proceed through the survey.鈥 This will help ensure that screen reader users do not believe that they have skipped a question accidentally.
Provide Feedback
We want to hear from you about this service. If you're having problems using this service or you have more information about the accessibility of this service that we should share with others on this webpage, please let us know by contacting Qualtrics@csusm.edu.
You can also give Qualtrics feedback regarding accessibility of their applications and services at Support@Qualtrics.com