PASSWORDMANAGEMENT
Contact Us
Hours of Operation
Monday - Friday: 8:00am - 5:00pm Closed Saturdays, Sundays & Campus Holidays Service Desk Location: Kellogg Library 2nd floor entranceContact Us
Call Us: 760-750-4790 Faculty & Staff: helpdesk@csusm.edu Students: techsupport@csusm.edu Classroom Support: labtechs@csusm.edu Classroom & Computer Lab Support - 760-750-8651 (direct)We Are Here For You!
Our Teams
Classroom Systems Support
- Our classroom team is critical to keeping technology running in the classrooms. Run by a mix of full-time staff and student assistants, this team aims to provide rapid response to classroom requests in addition to maintenance and upgrades throughout the campus.
Faculty & Staff Help Desk
- Operated by full-time staff, our staff support all faculty and staff offices throughout the campus. This team offers support for a variety of technology, software, and hardware provided via the Technology Refresh Program.
Student Technology Help Desk
- The student technology is student-run, and is a central hub for students to seek support for a variety of technology needs, such as the accessing email, cougar courses, and resetting your password.
- Are you a student and are interested in joining our team? Please fill out an application!
Student Assistant Employment Opportunities
Training
- As technology rapidly shifts, our staff strive to provide in-person training for frequently-used applications. Opportunities for training can be found on the training page.
Computer Refresh/Asset Management
- Asset management is an important function on campus. Our staff record, track, and audit all campus computers for reporting and planning purposes.