大发

Refunds

Refund of Student Fees Policy

Regulations governing the refund of tuition, including nonresident tuition and mandatory fees for students enrolling at a California State University, are included in . For purposes of the refund policy, mandatory fees are defined as campus-specific fees that are required to be paid in order to enroll in state-supported academic programs at the California State University.

In order for students to receive a full refund of tuition and mandatory fees, including nonresident tuition, a student must cancel registration or drop all courses prior to the first day of instruction for the term. If a student drops all classes or withdraws from the university on or after the first day of classes, they are responsible for part, or all, tuition and mandatory fees, including nonresident tuition, if applicable, depending upon the date of drop/withdrawal. Students are solely responsible for dropping their classes and should not rely on a professor, advisor, or the university in general, to drop their classes on their behalf.

Students will receive a full refund of tuition and mandatory campus fees, including nonresident tuition, under the following circumstances:

• The tuition and fees were assessed or collected in error;
• The course for which the tuition and fees were assessed or collected was cancelled by the university;
• The university makes a delayed decision that the student was not eligible to enroll in the term for which tuition and mandatory fees were assessed and collected, and the delayed decision was not due to incomplete or inaccurate information provided by the student;
• The student was activated for compulsory military service.

Students who drop all their classes on or after the first day and before the 60% point in Term, are eligible for a pro-rated refund of tuition and mandatory campus fees, including nonresident tuition. Students dropping classes after the 60% point in the term are not eligible for a refund.

Refunds may be applied to outstanding debts on your student account, and any remaining credit balance will be remitted to you.

How to Receive a Full Refund

A student will be eligible for a full refund if any of the following scenarios occur:

• All classes have been dropped prior to the first day of the term.
• The tuition and mandatory fees were assessed or collected in error.
• The course for which the tuition and mandatory fees were assessed or collected was canceled by the university.
• The university makes a delayed decision that the student was not eligible to enroll in the term for which the fees were assessed and collected. The delayed decision was not due to incomplete or inaccurate information provided by the student.
• The student was activated for compulsory military service.

Prorated Refunds

Beginning with the first day of instruction, refunds for complete withdrawals will be prorated based on the date of withdrawal and the length of the academic period up to the 60% point of the term.

Change in Enrollment Refunds

Students who begin the term as a Full-Time student (6.1 or more units) and end up enrolled in less than 6.1 units at the end of the add/drop period would have a change in enrollment status to Part-Time and a reduction in fees, resulting in a refund. The refund may be applied to any outstanding balance on the student account (if applicable), and any remaining credit balance will be remitted.

Nonresident students who have a reduction in the number of units enrolled would have a reduction in the amount of nonresident tuition due. If the reduction in units remains at the end of the add/drop period, a refund would be issued. The refund may be applied to any outstanding balance on the student account (if applicable), and any remaining credit balance will be remitted.

Financial Aid Adjustments Resulting in a Balance Owed to the University

Financial Aid is directly tied to enrollment. If a student drops courses, financial aid can be impacted and reduced. Many of these adjustments are governed by federal regulations. Students are advised to meet with the Financial Aid Office prior to dropping below full-time status or withdrawing from the university.

No Refunds Issued

A student who officially withdraws after the 60% point in the academic period will not be entitled to a refund.

Important:  A financial aid student who drops all classes prior to the start of the term but already received a refund due to overpayment may still owe a debt to the university if the amount of aid is reduced due to a change in enrollment status.

Exceptional Circumstances Refunds

Students who are not entitled to a refund as described above, may submit a request for exceptional circumstances refund, demonstrating why classes could not be dropped prior to posted deadlines. The Chief Financial Officer of the university or their designee determines that the tuition and fees were not earned by the university.

Students wishing to appeal the refund policy must complete and submit an Request for Exceptional Circumstances Refund .

When Will I Receive My Refund?

Refunds related to changes in your enrollment (withdrawal, cancellation, changing from full-time to part-time status and/or reductions in nonresident unit amount) begin shortly after the add/drop period.

Refunds due to financial aid overpayments begin approximately one week prior to the start of each term, and continue throughout the term. 

Students are strongly urged to sign up for direct deposit, as it is the quickest way to receive your refund. Please see instructions below.

How Refunds Are Paid

If you paid your balance with a credit card, your refund would be returned to the same credit card.

For all other refunds, the fastest way to receive your refund is to sign up for direct deposit. By signing up for eRefund (direct deposit), refunds will automatically be paid into your bank account of choice and only takes 1-2 days for processing. Note: It may take up to 14 days from the date 大发 processes the refund for the credit to show on your credit card account.

If you have not signed up for direct deposit and payment was not made by credit card, a refund check will be mailed to the Mailing address a student has on record with the university. Mailed refund checks typically take 5-10 business days for processing.

Important: Please be sure to update, in your Student Center, any changes to your address or phone numbers to ensure 大发 can get your refund check delivered to a current address in a timely manner.

Get Your Financial Aid and Student Refunds Faster -
Sign Up for eRefund (Direct Deposit)

For the fastest, most secure method of receiving your refund, students are strongly encouraged to sign up for eRefund (direct deposit) online from their Student Center.

To set up eRefund (direct deposit), an active bank account with routing and account numbers is required:

1. Log in to 
2. Access Your Student Center
    
3. Select the "Enroll in Direct Deposit" link
   
4. Upon accessing the direct deposit information page, indicate which type of account you are setting up (Checking or Savings), enter your Routing and Account numbers, confirm your Account Number, and save your information.

eRefund FAQs

• What is eRefund (Direct Deposit)?

  eRefund electronically deposits to your bank鈥檚 checking or savings account any refund due to you from 大发, including financial aid disbursements in excess of your charges. eRefund is faster, safer, and convenient, as funds are directly deposited to your bank account.

• How do I enroll in eRefund?

  Follow the instructions in the screen shots shown above. You will need to have your Bank's routing and account numbers ready

• Do I have to have a checking account?

  No. While checking accounts can be used, so can savings accounts.

• Why should I sign up for eRefund?

  eRefund is the fastest and most secure method to receive any refund from 大发. eRefunds typically appear in you bank account within 1-3 business days, while check refunds mailed by USPS can take 10-14 business days for delivery.

• Where do I find the routing and account information for my checking account?

  At the bottom of a physical check the ABA Routing number will be listed on the far left, followed by the Account number, the check number, and lastly the ACH routing/tansit number.

  

• Can I change my eRefund information once I sign up?

  Yes. You can change your eRefund information at any time by clicking the 'Enroll in Direct Deposit' link in your Student Center.

• Do I have to sign up for eRefund each semester?

  No. Upon signing up for eRefund, it will continue to be active until you cancel.

• What if my bank account information is invalid?

  If the bank information you entered is incorrect, the deposit transaction will be rejected by the bank, which will delay your refund. Be sure to enter your banking information correctly to ensure your funds arrive timely without delays. If a refund is delayed due to invalid account information, 大发 will reach out to you as soon as we are made aware so a correction can be made.

• How long after signing up for eRefund will I begin to get refunds via direct deposit?

  Typically, no longer than one business day. To get your first financial aid refund of the semester via eRefund be sure to sign up at least two weeks prior to the start of term.

• What happens if I don't sign up for eRefund?

  Refunds would be sent via USPS (typically takes 10-14 business days).

• Is there a charge to use eRefund?

  No.

• Can I use my debit card number as a bank account to have funds deposited to?

  No.  Deposits can only be made to a checking or savings account number.

• How will I receive a student refund if I paid with a credit card?

  All refunds for payments using a credit card will be credited back to the original credit card used.

• Can eRefunds be deposited to bank accounts outside the U.S.?

  No. Only U.S. bank accounts can be used.

• Is eRefund secure?

  Yes. All banking information is encrypted.