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Human Resources

Resources for 大发 Employees Impacted by Recent Disasters

CSU employees and their family members who are impacted by the recent disasters in California, may be eligible to receive one or more of the following benefits.

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  • CalPERS Health Plans

    Accessing Care During a Disaster -

    CalPERS health plans have provided information for members who may be impacted and/or displaced during a natural disaster. The CalPERS website includes an that answers several critical questions such as continuity of care, network access, prescription fulfillment and facility closures.

    You can also call CalPERS directly at (888) 225-7377.

    Blue Shield of California Members -
    Blue Shield has provided the following flyer to their members.

  • Delta Dental Insurance

    Delta Dental affirms their commitment to provide access to care and assistance to impacted members during this difficult time. Delta Dental will make accommodations for our Los Angeles and Ventura County members impacted by the fires including but not limited to authorization of replacement of dental equipment (retainers, dentures, partials) and access to an appropriate out-of-network provider, if an in-network provider is unavailable due to the state of emergency and/or displacement. 

    Any member who has special or extenuating circumstances as a result of the fires should call Delta Dental Customer Service for assistance at (800) 626-3108.

  • VSP Vision Insurance

    Impacted VSP members can receive no-cost eye care and replacement eyewear if your eyewear was lost in the recent wildfires. Any VSP member who has lost or broken their eyewear due to the LA fires can call our Member Services Support Line at (800) 877-7195 to have their VSP benefits reinstated regardless of eligibility.

    Individuals without VSP coverage can contact their local American Red Cross chapter or shelter or call (800) RED-CROSS (800) 733-2767 to ask about support for replacement eyewear, which may include VSP Eyes of Hope gift certificates or an alternative solution. Learn more on VSP鈥檚    .

  • Employee Assistance Program (EAP)

    LifeMatters by Empathia is a free, confidential counseling service that can assist employees with recovering from the emotional and physical impact of natural disasters. Empathia offers information on and .

    Additional resources include referrals to local non-profit organizations, along with community-based support. The toll-free number for LifeMatters is (800) 367-7474.

    Empathia has created a resource site for those impacted by the California wildfires - please visit and use event code LAFIRES2025

  • California Casualty - Auto/Home/Renters Insurance

    If CSU policy holders need assistance in filing a claim, California Casualty as updated messaging on their website, . To get assistance, employees can call (800) 800-9410 and choose option 4, or log in to their account portal to file a claim. If employees do not have an online account set up, they will need to set one up.

    Employees can also review their article for more information.

  • Health Advocate Resources offered through The Standard

    In partnership with The Standard, anyone impacted by the California wildfires can access on demand support via Health AdvocateSM  by calling (866) 799-2921. Health Advocate can provide resources regarding shelter, aid and more.

    There is no charge to call the Health Advocate team. Learn more on their     .

  • ARAG Legal Insurance

    Policy holders who have questions about the insurance coverage(s) on their properties can get access to Immediate Advice attorneys who can provide assistance as needed. Members can reach Immediate Advice Attorneys by calling ARAG Customer Care at (800) 247-4184.

    Additional resources can be found in these articles: and .

  • Supplemental Retirement Plans

    If employees have a 403(b) Supplemental Retirement Plan account through Fidelity Investments, or a 401k/457 Plan through Savings Plus, they may be eligible to withdraw money from their account under certain circumstances, even while still working. Certain taxes and penalties may apply.

    To learn more and see what options may be available, employees can visit Fidelity鈥檚 or Savings Plus' .

  • Leave Programs

    Unpaid Leave of Absence (LOA), including Family/Medical Leave -
    An approved unpaid leave of absence may allow an employee to take time off work with reinstatement rights when the leave ends in accordance with the appropriate CBA.

    If you need to request a leave, due to the current wildfires, please contact hrbenefits@csusm.edu.

    Catastrophic Leave for Natural Disaster and State of Emergency -
    THis leave is intended for employees whose principal residence is located in a county where a state of emergency has been declared by the Governor.  It covers employees unable to return to work due to impacts of a natural disaster and/or state of emergency on the employee鈥檚 principal residence and who faces financial hardship because the employee has exhausted accrued leave credits in accordance with the appropriate CBA.

    If you need to apply for this catastrophic leave program, please contact  hrbenefits@csusm.edu.