
MANAGEMENT
Hours
Monday - Thursday: 8am - 6pm
Friday: 8am - 5pm
(unless otherwise posted)
Location
Administrative Building 4200 & 4300
Fax
(760) 750-3445
For classes that meet in person, students who are eligible to receive special testing accommodations should present a testing accommodation packet to their instructor if they intend on using their accommodations. However, not all students will choose to make use of their authorized testing accommodations. The decision to use approved testing accommodations is at the discretion of the student. In the event that a blue Testing Accommodation Request Form is provided to the faculty then it will need to be filled out. The form consists of the following:
It is essential that DSS be provided with information on how each exam and/or quiz is to be administered, especially if any aides are permitted. Faculty members whose exam/quiz dates are tentative may make note of this on the blue Testing Accommodation Request Form and remind his/her student that he/she must complete an exam reservation with the DSS office preferably 7 days prior to the official exam date.
As you set up any timed online exams and/or quizzes, please be sure to adjust the time for your students who are qualified to receive extended time. Be cautious when requiring a lockdown browser because they will not allow a student to access other computer programs that are necessary to read information on the screen. If using a lockdown browser will impact your student then please contact testingscheduler@csusm.edu for other DSS proctoring options. Faculty who are unclear on how to assign extended time can learn more by using this resource /ats/idesign/cougarcourses/guides/quiz-additional-time/index.html If you will need further assistance then please email IITs at: cchelp@csusm.edu
If faculty have any questions or concerns regarding testing accommodations then please email us at testingscheduler@csusm.edu.
Students who are approved for tape recorded lectures or captioning services are entitled to the use of his/her accommodations. Faculty members who are concerned for the integrity of the lecture content may complete a Tape Recording/Transcript Services Contract with the student to protect both parties of agreement. This could also be applied to students who are requesting access to a transcript of courses being taught using Zoom. Please keep in mind that faculty are encouraged to make transcripts available to their students for courses taught using Zoom as a matter of universal design.
In accordance with the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and the CSU Policy for the Provision of Accommodations and Support Services to Students with Disabilities, we must provide reasonable accommodations and academic adjustments to students with disabilities who make requests for such accommodations and services. However, according to federal law and CSU policy, campuses are not required to take any action that would result in a fundamental alteration in the nature of a service, program, or activity, or that would result in undue financial or administrative burden.
Importantly, however, the Office of Civil Rights requires schools to engage in an interactive process, even when the requested accommodation appears on its face to be unreasonable or not feasible (based on the factors above), because the process may uncover an alternative accommodation or academic adjustment that both affords the student equal access and does not fundamentally alter the academic program. Below you will find a process that must be followed when a student makes a request for an accommodation or course adjustment that could result in a fundamental alteration.